For the purposes of this study, pretend your
name is Pat Smith.
Today you came to work and discovered a new
computer on your desk, replacing the machine you normally use. You need
to log in to the new computer and spend a few minutes orienting yourself
with it.
1a. Please log in to the machine:
Your username is: Pat
Your password is: art4fun
1b. Without moving the mouse or using
the keyboard, please describe what you see.
1c. Now you may move the mouse around.
Explore further and tell us more about what you see. Feel free to click
on anything or go anywhere.
SCENARIO 1 QUESTIONS
1. Think about
the tasks you just completed: logging into and exploring the desktop. How
easy were they? Were there things you particularly liked? Were there things
that made the experience difficult? How did you feel about the amount of
time it took to complete the tasks?
Please tell me how much
you agree with the following statements:
2. Overall, I am satisfied with how
easy it was to log in and explore the desktop.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
3. Overall, I found the screen text,
such as text in dialogs, tooltips, and menu items helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
4. Overall, I found the on-line help,
messages, and documentation helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
5. Was there anything about the overall
experience that surprised you?
SCENARIO 2
You need to review a coworker's design proposal.
You saved it as proposal.txt. The artwork for her proposal is on
a web page. You need to read her proposal, look at the web page and provide
feedback.
2a. Find and open proposal.txt.
2b. Go to the web page mentioned in
proposal.txt.
Now that you have reviewed the proposal,
you need to provide feedback.
2c. Add your name and today's date
to the top of proposal.txt.
2d. Looking at the image in the webpage,
answer the questions in proposal.txt.
2e. Save your feedback with the new name:
<yourname>feedback.txt
where <yourname>
is your name.
SCENARIO 2 QUESTIONS
1. Think about
the tasks you just completed: opening, editing and saving a document, and
opening a web browser. How easy were they? Were there things you particularly
liked? Were there things that made the experience difficult? How did you
feel about the amount of time it took to complete the tasks?
Please tell me how much
you agree with the following statements:
2. Overall, I am satisfied with how
easy it was to open, edit and save
a document, and to open a web browser.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
3. Overall, I found the screen text,
such as text in dialogs, tooltips, and menu items helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
4. Overall, I found the on-line help,
messages, and documentation helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
5. Was there anything about the overall
experience that surprised you?
SCENARIO 3
You decide that you would like to customize
your new machine by adding a clock that displays the date as well as the
time. This clock should appear alongside the other icons at the bottom
of your screen.
3a. Add a clock, that displays the
date as well as the time, so that it appears with the other icons along
the bottom of your screen.
Now that you've added a clock to the bottom
of your screen you'd like to rearrange the icons.
3b. Change the order of the icons
so that the new clock is third from the left.
3c. Change the order so that the Help
icon appears at the end of the row of icons.
SCENARIO 3 QUESTIONS
1. Think about
the tasks you just completed: adding and removing clocks and rearranging
the icons. How easy were they? Were there things you particularly liked?
Were there things that made the experience difficult? How did you feel
about the amount of time it took to complete the tasks?
Please tell me how much
you agree with the following statements:
2. Overall, I am satisfied with how
easy it was to add and remove a
clock, and to rearrange the icons.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
3. Overall, I found the screen text,
such as text in dialogs, tooltips, and menu items helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
4. Overall, I found the on-line help,
messages, and documentation helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
5. Was there anything about the overall
experience that surprised you?
SCENARIO 4
Now that you are more acquainted with this
computer, you would like to customize it further. It is almost spring and
you are ready for warmer weather. You want your desktop "wallpaper" to
evoke a warmer feeling than the current selection.
4a. Change the desktop "wallpaper"
to an image of terra cotta tiles.
4b. Change the size of the text on
the screen to 18 point.
SCENARIO 4 QUESTIONS
1. Think about the tasks you just completed: changing the desktop wallpaper and the size of the text on the screen. How easy were they? Were there things you particularly liked? Were there things that made the experience difficult? How did you feel about the amount of time it took to complete the tasks?
Please tell me how much
you agree with the following statements:
2. Overall, I am satisfied with how
easy it was to change
the desktop wallpaper and the size of the text on the screen..
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
3. Overall, I found the screen text,
such as text in dialogs, tooltips, and menu items helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
4. Overall, I found the on-line help,
messages, and documentation helpful and easy to understand.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
5. Was there anything about the overall
experience that surprised you?
SCENARIO 5
You are leaving early
today. A coworker's machine is broken so you would like to let him use
your machine.
5a. Leave your
machine so that he can access his files from it, but will be unable to
access your files.
FINAL QUESTIONS
Please tell us how much you agree with the
following statements.
1. Considering all of the tasks I
have just completed, I am satisfied with the ease of using this desktop.
| Not
Applicable |
Strongly
Disagree |
Neutral | Strongly
Agree |
||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
Please provide comments:
2. Compared to what I normally use,
GNOME is:
| Not
Applicable |
Easier | Neutral | Harder | ||||
| <==== | ==== | ==== | ==== | ==== | ==== | ====> | |
| N/A | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
Please provide comments: